I just looked at a few FAQ articles and they look like they've been fooled with.
Here are some examples
How to wipe ALL personal data from a BlackBerry device? - BlackBerryFAQ
Download BBSAK BlackBerry Swiss Army Knife - BlackBerryFAQ
How do I downgrade the OS on my BlackBerry? - BlackBerryFAQ
I didn't go through and check them all, but wanted to bring it to someone's attention.