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knottyrope · 04-23-2012, 10:18 AM

Do you have the right dataplan on the phones?

It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier.

Under Manage Connections on the device (OS 5 and higher), there's a services status which tells if connected to the data network.

For BES dataplan testing.

Want to check if a device is provisioned correctly?
Sign up for free to the BlackBerry Expert Support Center.

https://www.blackberry.com/besc/dashboard/

Then use the Enterprise Activation Readiness tool.

All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.

04-23-2012, 10:18 AM	#2
knottyrope BlackBerry Elite Join Date: Jan 2008 Location: Massachusetts Model: DT60 OS: 123456789 PIN: t of blood has been taken Carrier: AT&T-US with I dee ten tee errors Posts: 7,325	Re: BES Activation Issues Do you have the right dataplan on the phones? It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier. Under Manage Connections on the device (OS 5 and higher), there's a services status which tells if connected to the data network. For BES dataplan testing. Want to check if a device is provisioned correctly? Sign up for free to the BlackBerry Expert Support Center. https://www.blackberry.com/besc/dashboard/ Then use the Enterprise Activation Readiness tool. All at absolutely no cost to you or your organization! The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly. __________________ I had to fall To lose it all But in the end It doesn't even matter Rocking the Motion with out lotion.
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