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Old 09-21-2014, 06:48 PM   #7
Angelique
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Join Date: Aug 2011
Location: Mesa, Arizona
Model: 9300
PIN: N/A
Carrier: Verizon
Posts: 7
Default Re: ONE of my mailboxes isn't getting mail

Quote:
Originally Posted by aiharkness View Post
Following the instructions in the document at the first link in tsac's post....
I made a typo when I told you what kind of phone I have. It's a Bold 9930, so those instructions are probably not the right ones.

When I go to Messages Options/Email Account Management I get a blue screen that says "Verify Blackberry ID." The username is already filled out for me. It's the same username that I have recorded as my username. When I put in my password and click "okay," it says:

"Unable to login to your Blackberry ID account."

If I try a different username, I get a scary message about using up one of my attempts to log in. If I try a different password, it says that password is wrong. I think it also says I've used up an attempt. I don't want to use up all my attempts to get the exact message!
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