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Originally Posted by lmlloyd
No, I have had quite the opposite experience with T-Mobile. I have been with them since 2002, and in that time I have had to replace two phones (both BlackBerries), and both times they have shipped me the replacement, I have sent back the messed up one in the box they shipped the replacement in, and that has been the end of it. It hasn't cost me a penny, and has been no hassle at all.
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lucky for your lmlloyd.. I just don't want to pay them for something that I'm innocent of. It's not my fault the head jack isn''t working right out of the box.