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Originally Posted by kanostic
I don't see any policy on our BES that says to deny access to Service Books, I'm looking at our IT policy's in the Blackberry Manager. I created a special policy for just me and enabled alot of things, but I don't see any for Service books.
-K- |
BlackBerry Technical Knowledge Center Article: KB-04461
According to this article here, there are a couple of things that can cause this; specifically, the possible causes are as follows:
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Originally Posted by BlackBerry Technical Knowledge Center
1. The wireless synchronization feature is enabled on your BlackBerry device for the Calendar, Address Book, MemoPad, or Tasks applications.
2. The Desktop [Sync] service book marks the BlackBerry device databases as read-only.
3. The Desktop [Sync] service book is corrupt.
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Check out that article for more information, and let me know how that turns out! =)