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Originally Posted by bird95134
First, I can not agree more with the comments about this whole process and patch releases with RIM -- terrible (Good may get a few more licenses...).
Anyway, we are down to our last 20% of users that are not patched. We are trying to use this tool, which appears to be working, but can not get more than about 120 devices to display. I saw this question posted earlier, but did not see a reply.
Any ideas? I had the oringinal version of the tool installed and also installed the update. I am suspicious that the update is not installed as the tool still says 1.0??
ANy help would be appreciated.
Thanks
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ATTENTION:
For users who experience truncated data as described above or for users with a large BES / User count who experience timeouts with the BoxTone DST Expert and / or it's graphs please install the following update.
http://www.boxtone.com/GetDocument.aspx?DocumentId=32
This version (1.0.2.11) will implement BoxTone DST Expert caching in order to query or poll each BES server individually and allow the end user to manually update the cache ( refresh statistics ).
Thanks
Jon