Is this a Domino BES system or an Exchange BES system?
For Domino, the administrator would have to delete your account on the BES server and re-add your account after that. As part of "Good General House Keeping" the user state database should also be removed from the BES folder on the Domino server.
When that's done, run App loader and remove/erase all apps and data (especially data) from the device. Reload apps. Perform EA or simply use the Desktop Manager to shorten the activation process.
If you are using an Exchange server the removal of the account is still relevant and the device wipe/load process. However their may be other files/folders in Exchange that would need examining as well to prevent the re-loading of old data/configs.
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