trust me .. I have heard this and for the past year have offered pretty much any WM 5 device as long as it had MSFP.
Half of those users are not back to a Blackberry, at the end of the day you just want a device that works and you don't have to keep checking if it synced up etc .. The ability to "edit" documents on a mobile device is a less then ideal experience.
Connectivity wise WM will need some sort of VPN to connect back into your intranet ..
The new HTC device do look nice and Exchange 2007 bring mobility closer to what a BB offers.
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