Quote:
Originally Posted by penguin3107
Make sure there are no e-mail/spam/anti-virus filters in place which might prevent the blackberry.net etp control messages from reaching the end user's mailbox. (Best to simply whitelist the blackberry.net domain if need be.)
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Just to reiterate, make sure to check the spam filtering...this was a big problem for us when we first got our first BES server up and running 4 years ago.