Hold down your ALT key and then multi-tap the keyboard to get the letter you want.
For 1-800-Jet-Blue you'd dial 1800 ALT(JK) ALT(ER) ALT(TY)....etc. You will actually see 1800JETBLUE on the device. The device will then translate the letter for the appropriate digit.
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No longer a BES Admin, but it was fun while it lasted!
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