BlackBerry Forums Support Community - View Single Post - Problem with HS-655 on BB 8707: no audio when answering (random)

alapalaya · 12-13-2007, 11:52 AM

Hi all,

I've got a problem with my BB and headset:

sometimes (quite often), when I answer a call, taking the HS out, the call starts, but I can't hear any sound; I must turn off quickly the HS, then answer using the BB and then restart the HS to continue call (after some apologies to the caller, of course).
I tried to deactivate encryption, but things are not better at all :(

That's pretty annoying and I'm thinking to stop using the HS (which is on all other aspects absolutely brilliant).
I've got a BB 8707 since about 1 year, and the HS is less than 1 month old.

Any help would be very appreciated!

thanks in advance

12-13-2007, 11:52 AM	#1
alapalaya New Member Join Date: Dec 2007 Model: 8707 PIN: N/A Carrier: Vodafone Italia Posts: 2	Problem with HS-655 on BB 8707: no audio when answering (random) - Please Help!!! Please Login to Remove! Hi all, I've got a problem with my BB and headset: sometimes (quite often), when I answer a call, taking the HS out, the call starts, but I can't hear any sound; I must turn off quickly the HS, then answer using the BB and then restart the HS to continue call (after some apologies to the caller, of course). I tried to deactivate encryption, but things are not better at all :( That's pretty annoying and I'm thinking to stop using the HS (which is on all other aspects absolutely brilliant). I've got a BB 8707 since about 1 year, and the HS is less than 1 month old. Any help would be very appreciated! thanks in advance
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