[seaneboyee]

After two days without service and about five hours on hold with uku-millions CSRs and departments, I finally got this resolved. There are mixed stories that you don't need to be in Ensemble for the new BB plans but the first rep I spoke with said that was the case and what led to this nightmare. I raised hell numerous times and was able to get it resolved within 24 hours instead of the usual 72 business hours. In the end, I was able to shave off $20.00 off my monthly bill without changing my contract that is set to expire in early October of 2008. I will leave it as it is for now and see what Sprint has to offer next year but I am now a happy camper in regards to my monthly bill.

In regards to voice and data coverage, you can't beat Sprint or Verizon in Hawaii. Verizon is way too expensive so Sprint was the obvious choice for me, coming down from $90.00 to $70.00 is also a winner! Good luck and happy holidays!