[Demon]

As many have mentioned, unfortunately alot of CS reps have no idea what they are talking about when it comes to this. The problem is the way the feature is listed on our end, because it doesn't show a price next to the feature code through the systems that some stores use until after it is selected. The $29.99 email and web blackberry plan is unlimited and offers the same services as the $44.99 plan with the exception of BES.

Anyone still having issues changing this through customer service please feel free to PM/PIN/email me and I will be happy to make the change for you.

Another issue that has been brought up in other threads and is false, is that tethering is changed to $30 if you go to the $29.99 plan. Tethering is still available at the same $15 price point, if you are told otherwise please contact me and I will make the necessary changes.