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Old 06-21-2015, 09:13 PM   #1
webjim
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Join Date: Jun 2015
Model: Q10
PIN: N/A
Carrier: Verizon
Posts: 1
Default Q10 with OS 10.2.1.2976 not downloading/saving files

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I have a Q10 with OS 10.2.1.2976 with 13.5GB of 16GB of User Storage in use, and 56.7GB of 59.3GB of SD Card Storage in use, which is no longer downloading/saving files, e.g., PDF files from web sites, XLS files from Docs to Go, etc. I also can no longer attach files, e.g., photos, documents, etc., to email, SMS, or BBM messages, etc. The only way I can now attach files to email, etc., is to open them and then "share" them. This just started happening about a month ago and I'm not sure why given the amount of storage I supposedly have available. Does anyone have any suggestions as to what can be the problem and how to resolve it? The utility of my phone is greatly reduced as I can not efficiently email info to people or create new documents. Your help is greatly appreciated!
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Last edited by webjim; 06-21-2015 at 09:26 PM..
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