BlackBerry Forums Support Community - View Single Post - Problem w/ Bold 9000, Now it wont turn on

amoffitt · 08-15-2012, 09:34 AM

After doing some research it seems my only option is to wipe the device and start over. How do i do this without being able to turn the device on? I plugged it up to BB Desktop Software and tried to repair it but it told me i have a software update available for the phone... I tried doing that but got an error message when i got to the JVM part of it...

08-15-2012, 09:34 AM	#2
amoffitt Thumbs Must Hurt Join Date: Sep 2007 Model: 9800 PIN: N/A Carrier: AT&T Posts: 78	Re: Problem w/ Bold 9000, Now it wont turn on After doing some research it seems my only option is to wipe the device and start over. How do i do this without being able to turn the device on? I plugged it up to BB Desktop Software and tried to repair it but it told me i have a software update available for the phone... I tried doing that but got an error message when i got to the JVM part of it...
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