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Old 07-17-2007, 12:12 PM   #4
Thumbs Must Hurt
Join Date: Nov 2006
Model: 8700r
Carrier: Rogers Wireless
Posts: 59

In GroupWise, was the Mailbox icon dragged to another location? BES expects the mailbox icon to be at the root (child of the globe icon).

I've had a few users who made themselves quite at home and rearranged the folders to their liking.