BlackBerry Forums Support Community - View Single Post - Need help with BES bringing down all user settings, trying to troubleshoot lockup

roveer · 08-10-2014, 03:45 PM

I've got an 9810 (Torch) that has started locking up and causing all kinds of problems. I've stripped off all the apps I can, reloaded the OS a few times tried going back to factory settings but when I run an enterprise activation I get all the settings back.

Is there a way I can do an ent act and not have it restore all the BB settings but give me my email? I'm trying to grab another 9810 on eBAy just in case it's the hardware. They are pretty cheap. (65 bucks)

08-10-2014, 03:45 PM	#1
roveer Talking BlackBerry Encyclopedia Join Date: Apr 2006 Model: 8350i Carrier: Nextel Posts: 210	Need help with BES bringing down all user settings, trying to troubleshoot lockup Please Login to Remove! I've got an 9810 (Torch) that has started locking up and causing all kinds of problems. I've stripped off all the apps I can, reloaded the OS a few times tried going back to factory settings but when I run an enterprise activation I get all the settings back. Is there a way I can do an ent act and not have it restore all the BB settings but give me my email? I'm trying to grab another 9810 on eBAy just in case it's the hardware. They are pretty cheap. (65 bucks)
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