BlackBerry Forums Support Community - View Single Post - Possible to get personal email before BES email is set up?

ablickle · 03-29-2008, 02:40 PM

I have been using T-Mobile BIS email without problems on BB Curve 8320. Changed jobs and need to get work email to my Blackberry. I called T-Mobile and had them switch me from BIS to BES. As expected, personal email stopped working. It has been more than 2 days, so T-Mobile provisioning should be complete. I have not had a chance to get my work BES email activated yet, but wanted to go ahead and get personal email set up again. Did the set-up but no personal email gets pushed to my Blackberry. I resent service books, did not help. I did notice however that I did not get the usual confirmation message after resending service books.

Does the BES email have to be set up completely before I can set personal email, or could this be some other issue?

03-29-2008, 02:40 PM	#1
ablickle Knows Where the Search Button Is Join Date: Jul 2006 Location: Norcross, GA Model: 8320 Carrier: T-Mobile Posts: 29	Possible to get personal email before BES email is set up? Please Login to Remove! I have been using T-Mobile BIS email without problems on BB Curve 8320. Changed jobs and need to get work email to my Blackberry. I called T-Mobile and had them switch me from BIS to BES. As expected, personal email stopped working. It has been more than 2 days, so T-Mobile provisioning should be complete. I have not had a chance to get my work BES email activated yet, but wanted to go ahead and get personal email set up again. Did the set-up but no personal email gets pushed to my Blackberry. I resent service books, did not help. I did notice however that I did not get the usual confirmation message after resending service books. Does the BES email have to be set up completely before I can set personal email, or could this be some other issue?
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