Dan, have you resolved this issue yet? Are the emails pending to the handheld from the stats doc in the profiles database? If they are not, they are probably being filtered out. Check to see if pending is increasing or if filtered is increasing. If you can't sych, run maintenance against the users bbsd -- compact updall and fixup. Also ensure that you can open both the profiles database and the users statedb from end users notes client. If you can't do that, you have a permission issue that is messing things up.
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