Re: Ghost SMS Messages
Voice mail notifications are delivered to the BlackBerry smartphone through Short Message Service (SMS) messages. Therefore, SMS messages and voice mail messages share the same notification settings.
To change voice mail alerts, complete the following steps:
From the Home screen of the BlackBerry smartphone, click Profiles > Advanced.
Highlight the notification profile you want to update and display the menu.
Click Edit > SMS.
Change the settings to reflect how you want new voice mail message alert notifications to function.
Display the menu and click Save.
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Z10 on BES
Z10 on BIS
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