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Old 03-07-2014, 09:17 AM   #8
New Member
Join Date: Mar 2014
Model: 9790
Carrier: T Mobile
Posts: 1
Default Re: cannot validate or set up my email address

I have the same problem as described here, since Tuesday,4th March.

I got a message from BB stating I needed to re validate my hotmail email account.

I have had the hotmail account on my BB 9790 working fine for years.

I called my service provider (T Mobile in the Netherlands) and they could only suggest it was a hardware problem on the BB, which as I can sync with my gmail account, is not the answer.

I can log on to my hotmail account via PC.

I've done the take out battery thing. Didn't make a difference.

I tried the Resending service books thing too, but this only prompted a message to my gmail account, which I also have on my BB, and is working fine.

Hotmail is the problem.

Any further advice anyone can offer?
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