as far as i know, in order to use the BES, your voice/data plan must be in the Corporate group. those users with voice/data with blackberry plan that is not associated with the corporate group will not be able to activated using BES. as a BES admin, ive tested out on a few of my users. it seems like telco restrict the individual blackberry users from using BES without their consent..
so what i did was, i called up our telco account manager, and ask him to add that particular users to the Corporate group. and the provision went smoothly.. but of course, i told my account manager it was for testing purposes
