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Originally Posted by jibi
is the BES Express able to upgrade an existing version? see if it has an Upgrade Guide and look in it for pre-reqs. i can definitely see a reason they'd build some level of upgrade-proof abilities into the free software and lock you into having to purchase TSupport or the one-time upgrade fee to get 4.1.
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I have successfully upgraded a BES 4.0.0 for Exchange installation to 4.1 Express. The upgrade components (database upgrade & user migration) are included in 4.1 Express. You just throw away the licensing information you got with 4.1 Express as it automatically uses the BES 3.6 or BES 4.0 licensing information.