CBR is correct. BobH - you need both pieces of software installed.
willny - you need to download and execute the latest BlackBerry 8700 handheld operating system (choose the latest one - it doesn't matter if it is from T-Mobile, Cingular or Telstra). Choose one. Download it and execute the downloaded program.
Then locate and delete "VENDOR.XML" on your C: drive.
Restart Desktop Manager..
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