[ActiveRX]

I am running BES 4.1.2.20 on Windows 2003 SP2 with Exchange 2003 SP2, with users ranging from old black berries to even the latest curve. All of the other features on BES are working as they should except for message prepopulation. I have been trying to find any guides or any other help in regards to this but IU have not come across any. If someone can give me some ideas as to what i should look for or check to see how I can get that to work. I have gone as far as wiping the devices but still the messages do no prepopulate.

The BES is set for repopulating last 7 days or 250 messages worth of email. One more thing worth mentioning, no matter what mail store the users are on the same thing happens.

Any suggestions or ideas will be greatly appreciated. I have tried looking for something relative on the forums but I have not come across anything, if I missed anything then please feel free to point me to the article.

Thanks,
RX