To get your certificates and services back, simply login into your BIS account and click on "Send Services Books" or a similar option. Within minutes you'll get an email saying "registration successfull" and you should have your certificates and services back. Your browser will also be back and you should be able to send/receive emails and browse the net again.
As for the PIN, I'm very surprised. I did the IT Policy trick once on a Blackberry I bought from eBay and it cleared all the passwords, so I'm not sure why it didn't work for you.
Anyone else have any ideas?
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