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Old 02-17-2010, 08:44 AM   #1
Kurai Kitsune
Knows Where the Search Button Is
 
Join Date: Feb 2009
Location: East Midlands, UK
Model: 9700
OS: 6.0
Carrier: Orange UK
Posts: 24
Default Orange UK 3G problems

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Hey guys,

Has anyone else here on Orange had problems with 3G and their BlackBerry?
I am Northampton based. Their coverage rates me as having good 3G network quality.
Phone: Bold 9700, Contract, BIS data plan included.

Ever since getting my 9700, 3G has never worked. Called Orange support the first time, they took me through the pretty self explanitory settings menus, then told me there was planned maintenance on the masts near me. Left it a while, called again, they said there were still problems with the mast. This was a month ago.

Manually roaming the networks, i can see Orange 2G and 3G. When selecting 3G, the 3G logo comes up on the top of my berry, with signal. 5 seconds later i get no signal and 'SOS' in the corner. Then it reverts back to GPRS.

I have a friend on iPhone 3G with Orange, theirs went down the other week, but a device reset made it connect again. I still can't get connected.

I have since been to London and back, never got a 3G connection there either. Same story with it being available on the network search.
Already found one post on the forum regarding 9700 and orange 3g, but was for PAYG sim.

Any input would be greatly appreciated.

Thanks~
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