BlackBerry Forums Support Community - View Single Post - lost 9900 bbprotected not listed in bbprotect account

aiharkness · 12-26-2015, 08:01 AM

No, no way to add the device to Protect and initiate a backup without the device in hand. Carrier theoretically could locate the device, though won't do it just because you ask. There is really no way for your to retrieve data from the lost device.

Your only hope was a backup with Protect beforehand, or if you backed up the BlackBerry to a computer using desktop software.

Sorry.
Posted via BlackBerryForums.com Mobile

12-26-2015, 08:01 AM	#7
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: lost 9900 bbprotected not listed in bbprotect account No, no way to add the device to Protect and initiate a backup without the device in hand. Carrier theoretically could locate the device, though won't do it just because you ask. There is really no way for your to retrieve data from the lost device. Your only hope was a backup with Protect beforehand, or if you backed up the BlackBerry to a computer using desktop software. Sorry. Posted via BlackBerryForums.com Mobile
Offline