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Old 03-03-2009, 04:40 PM   #18
Thatzmister2u
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Quote:
Originally Posted by firemedictj View Post
Here is what the rep from blackberry had me do.
Go to options<mobile network<menu<diagnostic test<run
He checked something on his end
Power cycle the phone
He reset the blackberry networks infastructure
.......and finally came to the conclusion that it has to do with the router and possible automatically setting up a firewall when the network has a security encryption key...
uhhh what?! I looked in the router settings and didn't find anything about a firewall. Does this make sense to anyone?
If you have time and don't mind experimenting you should change the router to WEP, then obtain the Hex value of the passphrase and try entering it in the HandHeld. I am betting that you can get it going.

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