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Old 07-04-2007, 06:42 PM   #12
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BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
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If the user is not getting the message, your BES may have a mail routing issue.

You can clear the previous activation password by following Jibi's intruction in post #7 of this thread.
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