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Fitzz · 10-22-2007, 11:21 AM

I have been waiting several months now for a solution for this.

My supplier/support Vodafone and WirelessLogic have been no help so I tried contacting RIM directly. So far, they have been utterly uninterested, referring me to their Technical Support Center (i.e. FAQ) which has nothing about the problem despite the fact that quite a few of us have been asking for a fix.

What has got me really annoyed is that they are now asking for money to sort out the problem they have created. I am told if I don't want my computer to ask me 3 times a day to update software which cannot actually be updated then I need to pay them to tell me how to stop it i.e. sign up to another support contract.

I'm looking for options on how to take this forward. Any ideas?

10-22-2007, 11:21 AM	#13
Fitzz New Member Join Date: Oct 2007 Model: Pearl PIN: N/A Carrier: Vodafone Posts: 9	Same issue I have been waiting several months now for a solution for this. My supplier/support Vodafone and WirelessLogic have been no help so I tried contacting RIM directly. So far, they have been utterly uninterested, referring me to their Technical Support Center (i.e. FAQ) which has nothing about the problem despite the fact that quite a few of us have been asking for a fix. What has got me really annoyed is that they are now asking for money to sort out the problem they have created. I am told if I don't want my computer to ask me 3 times a day to update software which cannot actually be updated then I need to pay them to tell me how to stop it i.e. sign up to another support contract. I'm looking for options on how to take this forward. Any ideas?
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