[aiharkness]

You could, if you have time. My gut feeling is it won't help, but if it does then you avoid the risk of doing the OS reinstall.

For the OS reinstall use a computer you have confidence in. If you've done BlackBerry handset OS upgrades before then you should be good. You don't want the computer crashing on you or shutting down power to the USB in the middle of things.

Good luck. Fingers crossed here.
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