Quote:
Originally Posted by pennington16
i downloaded Blackberry MediaSync today and connected my blackberry 8330 curve. MediaSync recognizes my bb is connected because i see the pin number, however when it tries to connect, i keep getting the error: "Blackberry Media Sync failed to connect to your Blackberry device. Click retry to try again or Cancel to disconnect." I've read through all the advice listed and tried it all but none seem to work. Any suggestions on how to fix this problem? I would really like to use so i can get my itunes songs on my bb.
thanks a lot for your help.
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Welcome to the forums!
Do you have Mass Storage Mode on your phone on? Options>Media Card> Switch Mass Storage Mode Support to "On" and Save.
When you have finsihed moving media and have disconnected from your PC, follow the same steps to turn Mass Storage Mode to "Off".