Update
Hi everyone,
As I had said that I would keep you all posted on the situation that I was having with EMM, just wanted to let you all know that this morning Enzo sent me an email saying that the fix to the BES problem had already been implemented, and requesting that I activate my device with EMM and test. I did that and so far everything has been working perfectly today. So apparently the situation has been resolved. It is important to note not only the very short time for EMM to fix the issue, but also the fact that according to Enzo the issue was probably affecting many people, although I might have been the first to notice and report it. So in case any of you experience the problem, please let Enzo know, as it might be necessary to reactivate your device, but he is well aware of the issue and of the solution to it.
Regards to all and congratulations to EMM for the support,
Alan
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