Im not entirely sure but it sounds like you set up the desktop software wrong. I think you set it up for running off a BES and not BWC. There should not be a re-director setting if your not on a BES. Sounds liek you may have to re-install the desktop software for BWC and then sync the phone, should be fine.
Also couldnt hurt to resend the service book from the BWC.
EDITED: Yea after doing some more research on this I am wrong. Redirector is used with BWC, I just didnt notice because it only appeared after i upgraded my desktop software, and switched to the BES at the same time. sorry for the wrong info. As far as your question is concerned, I am not really sure what to tell you, other than look at when you send a message it says: Using WebClient. If anyone else can chime in here great.
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