Quote:
Originally Posted by mischief007
That's a good way of just making sure it is not a mailbox issue.
Open the Event Viewer on the BlackBerry Server. Remove and re-add that user. Refresh the Application log in the Event Viewer. Any warning messages for that user from the BlackBerry Messaging Agent?
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Yeah I get these in this order.
When I delete the user:
[AUDIT] Jose L Ventura - User removed from the BES
{Jose L Ventura} Unable to save configuration settings or statistics
{Jose L Ventura} MAPIMailbox::RemovePagerDatabase - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=Charge and Ride/ou=First Administrative Group/cn=Recipients/cn=id9425, ServerDN=/o=Charge and Ride/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=EXCHANGE-01/cn=Microsoft Private MDB
{Jose L Ventura} Failed to remove BlackBerry configuration folder
Then when I re-add it:
{****@******.com} MAPIMailbox::MAPIMailbox(2) - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=Charge and Ride/ou=First Administrative Group/cn=Recipients/cn=id9425, ServerDN=/o=Charge and Ride/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=EXCHANGE-01/cn=Microsoft Private MDB
User Jose L Ventura not started
1 user(s) failed to initialize
Also when I check the users inbox the EPT message is sitting there.