Thanks guys I agree with you both and I did recieve an email from them yesterday telling me that I am a valuable customer but their records show one received which I can swear on my mothers grave is NOT true. Anyway they said they were refunding 19.99. Now I emailed back and asked whether this is the second 19.99 to make me wole 39.98 or not. When I get the return I will post the emails from this little fiasco so you all may read. It is so frustrating because I really liked the look of these backs but they were just made like crap which they freely admit. I still think they should refund the shipping but at this point if I can get most back I guess I should be happy as the time dealing with them is crazy. I hope I am the only one having these issues but for some reason I dont think so.......I will keep updating.
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9000-Bold 
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