Quote:
Originally Posted by paulblackberry
The first time the sync failed with a "cannot connect to server"-type message, so I rebooted the BES server and tried to sync again.
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That message is significant as it usually means services need restarting, so that's cool.
Quote:
Originally Posted by paulblackberry
This time, this message appeared: "an error occurred; please contact your system administrator". Exchange server showed a couple of messages being sent to etp at the same time. I am trying a third time to reactivate the device. Any ideas (like, deleting the user from the BES server)?
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Yeah that's cool, it means that contact is there and it's just getting confused and probably deleting old keys (logs will show). It will all work soon.....