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Old 02-10-2009, 10:52 AM   #10
felipeduamaral
Knows Where the Search Button Is
 
Join Date: Jan 2009
Location: Brazil
Model: 8900
PIN: N/A
Carrier: Support analyst
Posts: 15
Default

Quote:
Originally Posted by DavidAdams View Post
Is the email with the etp.dat attachment disappearing from the mailbox? If not then its a permissions issue.

PIN to PIN just proves there is a BB plan on the account, not necessarily a BES data plan. Check with the carrier that they have provisioned for Enterprise.
The email with etp.dat isn't disappearing. So do I need to check with a messaging support person? The signal with network provider is OK. Some change is needed on Exchange?
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