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Old 01-01-2019, 07:33 PM   #2
tsac
BlackBerry God
 
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Why my Blackberry hang when try to unlock

Unless the phone is defective , dropped or got wet I would try to do a OS reload.
Copy any photos or other items you want to keep first to your computer.

You can download the latest OS from Blackberry and also download Blackberry Link for management of the phone.

https://blackberrymobile.com/support/
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