[aiharkness]

Delete the information. This is a public site. Anyone anywhere can see it, not to mention the bots that are scavenging personal information.

You need to buy the code from one of the vendors that sell that service. BlackBerry won't do it. A carrier will give you the code for a device it sells if you are a customer in good standing, but that doesn't sound like an option for you.

Also sounds like there are other problems with the device---your say it doesn't start up. There are numerous possibilities. If the device doesn't turn on, you need to try a known good battery in it, and try your battery in a known good device.