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Old 06-22-2010, 03:33 AM   #1
chowscows
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Join Date: Jun 2010
Model: 9700
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Default Unable to update Blackberry Application Loader.

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Hey all,

Sorry for the trouble, but i've been having problems trying to update my Blackberry Application Loader in my BB Desktop Manager.

I just downloaded the BB Desktop Manager in my new laptop, and everytime i try to update my OS, they tell me that my

"BB App Loader needs to be updated before you can continue. Do you want to want to update it now?"

When I click yes, a popup says

"Existing BB software has been detected, on you computer and must be closed before proceeding. Disconnect your device and click OK to close these applications. Otherwise click cancel to stop the installation."

When I disconnect my BB and click OK, the updater flashes for a bit, and then the BB Desktop opens again and the whole cycle repeats itself.

They tell me that the BB App loader needs to be updated again.

Can someone help me?

Thank you so much!
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