[kjohn]

For what it's worth, I've double-checked my permissions and they seem to be ok. Any ideas?

In my Sync log, I have the following:
[46031] (11/28 20:25:11):{0x1274} [SYNC-DSession] Submit XML request to DevMgmt connector. [Kjohn S:1]
[46055] (11/28 20:25:11):{0x1278} [SYNC-DSession] DevMgmt connector responded FAILED_TO_BACKUP_DATA for Add on Handheld Agent, return ERROR_RETRY_OPERATION to the device. [Kjohn S:1, SID=1507191708, CLID=6, ECLID=3, TB=1]

In my Agent log, I have the following (also seems ok):
[40000] (11/28 20:28:53):{0x1708} [BIPP] Received datagram, Tag=55
[40442] (11/28 20:28:53):{0x17A4} User settings: email=ks@S.com, routing=T58978381, service=SOUNDWAVE, device=2038FE4C, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=kjohn, server=SOUNDWAVE
[40700] (11/28 20:28:53):{0x17A4} {ks@S.com} Receiving packet from device, size=294, TransactionId=1286327021, Tag=55, content type=CICAL, cmd=0x3
[40753] (11/28 20:28:53):{0x17A4} {ks@S.com} Receiving CICAL_SLOW_SYNC request from device, Tag=55, TransactionId=1286327021
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-UserControl::ProcessSLOW_SYNC-Entering
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-ParseSlowSyncRecords-Entering
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Session ID=0x438bbcb6
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Hash Version=0x10
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Total Record Count=10
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Slow Sync Date=Sat Oct 29 21:28:06 2005
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=-1615139582 Received UIDCount=1
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=35bcd920897b
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=35336643 Received UIDCount=2
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=312d418b418b
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0xca50bdc4
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=-1132586621 Received UIDCount=3
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=3bef418b22d2
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=35336640 Received UIDCount=4
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=4cce418b7af5
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=-911937151 Received UIDCount=5
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=e26c8045418b
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=35336645 Received UIDCount=6
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=1459dce64194
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0xca50bdc4
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=35336651 Received UIDCount=7
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=c8031c37dce6
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0xe712d474
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=-1673000576 Received UIDCount=8
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=de237a4fbb9e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=-771690880 Received UIDCount=9
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=7a21a47db89
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0xca50bdc4
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} UID=2033488112 Received UIDCount=10
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Event flag=0x0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Key Hash=65895f2c1a47
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com} Record Hash=0x384d46e
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-ParseSlowSyncRecords-Exits -Received records=10 bSuccess=OK
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-CheckSlowSyncCorrelation-Entering, Total Rec Count=10, SessID=0x438bbcb6, Start Date=Sat Oct 29 21:28:06 2005
, Payload=0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-Prv SessID=0x0, Current SessID=0x438bbcb6, Outstanding Rec Counts=0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-current received=10, Previous received=0
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-This is a new SlowSync SessID=0x438bbcb6
[40000] (11/28 20:28:53):{0x17A4} {ks@S.com}-CheckSlowSyncCorrelation-Exits-bSuccess=OK
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com} UserControl::ProcessSLOW_SYNC - Calendar entries on device and desktop are identical
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-SlowSyncSendREQUESTEVENT_ZERO-Entering
[40583] (11/28 20:28:54):{0x17A4} {ks@S.com} Sending packet to device, Size=57, Tag=40, TransactionId=-1014254086
[40279] (11/28 20:28:54):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=40
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com} Sending CICAL_SLOW_SYNC_REQUEST_EVENTS with zero record count to device. SessionId=1133231286
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-SlowSyncSendREQUESTEVENT_ZERO-Exits result=OK
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com} Sending CAL_SLOW_SYNC_DONE to device. SessionID=1133231286, Record counts=0
[40583] (11/28 20:28:54):{0x17A4} {ks@S.com} Sending packet to device, Size=51, Tag=41, TransactionId=-1014254085
[40279] (11/28 20:28:54):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=41
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-UserControl::SlowSyncComplete-Entering SessID=438bbcb6
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-UserControl::SlowSyncComplete-Exits result=OK
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-UserControl::ProcessSLOW_SYNC-Complete Slow Sync-Purge received records
[40000] (11/28 20:28:54):{0x17A4} {ks@S.com}-UserControl::ProcessSLOW_SYNC-Exits-bSuccess=OK
[40000] (11/28 20:28:54):{0x17A4} HandleCicalSlowSyncCommand-Exits result=OK
[40279] (11/28 20:28:54):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=55
[40000] (11/28 20:28:54):{0x170C} [BIPP] Send data, Tag=40
[40000] (11/28 20:28:54):{0x170C} [BIPP] Send data, Tag=41
[40000] (11/28 20:28:54):{0x170C} [BIPP] Send status DATA_ACCEPTED, Tag=55
[40000] (11/28 20:28:54):{0x1708} [BIPP] Received status DELIVERED, Tag=40
[40000] (11/28 20:28:54):{0x1708} [BIPP] Received status DELIVERED, Tag=41
[40000] (11/28 20:28:54):{0x1708} [BIPP] Received datagram, Tag=56
[40799] (11/28 20:28:54):{0x17A4} {ks@S.com} Processed request from PIM Connector: cmd=0x1, Tag=56
[40279] (11/28 20:28:54):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=56
[40000] (11/28 20:28:54):{0x170C} [BIPP] Send status DATA_ACCEPTED, Tag=56
[40000] (11/28 20:28:58):{0x1708} [BIPP] Received datagram, Tag=57
[40700] (11/28 20:28:58):{0x17A4} {ks@S.com} Receiving packet from device, size=39, TransactionId=1286327024, Tag=57, content type=CMIME, cmd=0x3
[40698] (11/28 20:28:58):{0x17A4} {ks@S.com} Receiving OTAFM request from device, Tag=57, TransactionId=1286327024
[30198] (11/28 20:28:58):{0x17A4} {ks@S.com} Received OTAFM_CONFIG_REQUEST from device.
[30197] (11/28 20:28:58):{0x17A4} {ks@S.com} Sending OTAFM_CONFIG to device, ServerSupport=207, UserConfig=63, Conflict=1
[40583] (11/28 20:28:58):{0x17A4} {ks@S.com} Sending packet to device, Size=46, Tag=42, TransactionId=-1014254084
[40279] (11/28 20:28:58):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=42
[40699] (11/28 20:28:58):{0x17A4} {ks@S.com} OTAFM request from device processed
[40279] (11/28 20:28:58):{0x17A4} {ks@S.com} SubmitToRelaySendQ, Tag=57
[40000] (11/28 20:28:58):{0x170C} [BIPP] Send data, Tag=42
[40000] (11/28 20:28:58):{0x170C} [BIPP] Send status DATA_ACCEPTED, Tag=57
[40000] (11/28 20:28:58):{0x1708} [BIPP] Received status DELIVERED, Tag=42
[40000] (11/28 20:29:17):{0x1708} [BIPP] Received datagram, Tag=58
[40000] (11/28 20:29:17):{0x17A4} {ks@S.com} Processed MULTI_STATS from Dispatcher, Tag=58
[40000] (11/28 20:30:17):{0x170C} [BIPP] Ping 17 sent
[40000] (11/28 20:30:17):{0x1708} [BIPP] PingResponse 17 received
[40000] (11/28 20:31:00):{0x1708} [BIPP] Received datagram, Tag=59
[40000] (11/28 20:31:00):{0x17A4} {ks@S.com} Processed MULTI_STATS from Dispatcher, Tag=59
[40211] (11/28 20:31:44):{0x173C} Global filter reload during rescan
[40000] (11/28 20:32:00):{0x170C} [BIPP] Ping 18 sent
[40000] (11/28 20:32:00):{0x1708} [BIPP] PingResponse 18 received