[speedline r32]

the phone was working for the past 5 months, then all of a sudden this happens:

i cannot receive or send email/access internet browser (MDS).

the EDGE is in upper case indicating data plan, i have a BIS account

I also went to options>advanced options>host routing and hit menu to do the register now. got confirmation message back and good to go. That didn't help.

I logged into my BIS and made sure PIN and IMEI were correct and re-sent service books. never received the message on my phone.

did many battery pulls and still nothing.

i am running OS 4.5.0.52. my service carrier is of no help, as i did everything they advised me to do.

here is what I did:

deleted SB's
...battery pull (1min)
then HRT>register now
-received confirmation message
...battery pull (1min)
sent SB's
...battery pull (1min)
-still no email service books have reached my phone and no email icons.
sent SB's again
...battery pull (1min) and this time removed SIM and re-installed SIM
-still no email service books have reached my phone and no email icons.
...battery pull (1min)
-still no email service books have reached my phone and no email icons

i even wiped the device a tried several 4.5 OS.

and still no service books.

PLEASE HELP IT HAS BEEN 2 WEEKS SINCE THE PROBLEM