Well when i exchnged the box the guy at the store kept the new box and basically just gave me back my old box with new phone.
Mate this is my first blackberry experience so don't know to much about BIS or how to do that. Can you run me through it please. Would this sort the problem?
Another very strange thing is that many of my contacts can't see a pic of me and one can, and one can see a pic of me which i had on my old device, which i had deleted before i gave phone back ... and i don't even have that pic on my new phone !! This is very strange indeed ... don't know what's happenin
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