BlackBerry Forums Support Community - View Single Post - Desktop Manager will not connect/detect my BB

Larrylester · 09-07-2011, 12:34 AM

Hi,
I am also among the frustrated BB owners who cannot access Desktop Manager.
I have started working my way through all the above recommendations and, following Dubdub's instructions I accessed Device Manager (Windows 7). Under BlackBerry>BlackBerry Settings>General, I get the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How should I proceed with this?

09-07-2011, 12:34 AM	#30
Larrylester New Member Join Date: Sep 2011 Model: 9700 PIN: N/A Carrier: Cellcom Israel Posts: 1	Re: Desktop Manager will not connect/detect my BB Hi, I am also among the frustrated BB owners who cannot access Desktop Manager. I have started working my way through all the above recommendations and, following Dubdub's instructions I accessed Device Manager (Windows 7). Under BlackBerry>BlackBerry Settings>General, I get the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How should I proceed with this?
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