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Old 12-21-2006, 11:20 AM   #1
cbnsingram
Knows Where the Search Button Is
 
Join Date: Oct 2006
Model: 8700c
Carrier: Cingular
Posts: 17
Default Urgent: Change in "more" behavior

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Yes, I know it seems like not so urgent a problem, but I am getting huge pressure about this inconvenience from my CEO.

I have users on 8700c devices and we run BES 4.1.2.25. Each phone is set to "auto more". In the past, they have only had to request "more" for particularly large inbound messages.

Suddenly yesterday they began having to ask for "more" when viewing sent messages on their phone. Even single line messages that they sent out.

Any ideas on this? I did re-activate his phone yesterday, but have reviewed all settings and do not see any variation from how he was previously setup. And server settings were not touched. (I also see this behavior on my phone)

Am I missing a method to fix this on the server or on the phones?

Thanks, Mike
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