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Quizote · 03-03-2010, 09:05 AM

Hello,
I have been having an issue for a couple of weeks now. My device is setup for BES and so synchronises with Outlook. But after about 3-4 days, the Inbox will "un-synchronise". When that happens, emails do not get delivered to the device but I can still send emails from the device.

Anytime it happens I contact my administrator and he says the Inbox had to be added for synchronisation. Since this has now happened about 6 times, I asked and was told it might be because I connect to a pc and desktop manager adjusts the settings. However, I hardly used DM and I checked the DM settings to be sure and didn't see any issue there (Under email message redirection: forward incoming emails is checked and turn-off email redirection whilst device is connected is unchecked).

Mostly, the emails stop dropping right after midnight (at which time I'd be asleep and the device is not connected to any pc).

Any ideas what might be the issue?
thank you!

03-03-2010, 09:05 AM	#1
Quizote Knows Where the Search Button Is Join Date: Oct 2009 Location: Ghana Model: 9780 OS: 6.0.3106 PIN: NACLE Carrier: MTN Posts: 32	BES - inbox unsynchronises itself Please Login to Remove! Hello, I have been having an issue for a couple of weeks now. My device is setup for BES and so synchronises with Outlook. But after about 3-4 days, the Inbox will "un-synchronise". When that happens, emails do not get delivered to the device but I can still send emails from the device. Anytime it happens I contact my administrator and he says the Inbox had to be added for synchronisation. Since this has now happened about 6 times, I asked and was told it might be because I connect to a pc and desktop manager adjusts the settings. However, I hardly used DM and I checked the DM settings to be sure and didn't see any issue there (Under email message redirection: forward incoming emails is checked and turn-off email redirection whilst device is connected is unchecked). Mostly, the emails stop dropping right after midnight (at which time I'd be asleep and the device is not connected to any pc). Any ideas what might be the issue? thank you!
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