BlackBerry Forums Support Community - View Single Post - Issue with a name change in Groupwise for a BES user

earny99 · 08-04-2009, 12:08 PM

If you have a TSupport subscription, call them and ask for the groupwise Update ID tool. It'll allow you to change the username and not have to reactivate. Look at KB10325.

08-04-2009, 12:08 PM	#3
earny99 Knows Where the Search Button Is Join Date: Jun 2006 Location: Los Angeles Model: 9000 Carrier: AT&T Posts: 30	If you have a TSupport subscription, call them and ask for the groupwise Update ID tool. It'll allow you to change the username and not have to reactivate. Look at KB10325.
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