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Old 02-01-2010, 07:15 AM   #7
moneycash
New Member
 
Join Date: Feb 2010
Model: 9500
PIN: N/A
Carrier: O2
Posts: 1
Default Storm 1 no longer plays video files after OS upgrade to 5.0.0.328

I've tried my service provider o2, and i've tried to contact RIM and am getting no joy. all i wanna do now is downgrade my software to the old 4.7 which was letting me transfer any video onto my device and watch them perfectly. if there is a fix tha let me stay on the 5.0 please let me know, but im tearing my hair out.

If no fix how do i downgrade, plase keep in mind im not a technical guru like some of you, so laymans terms please (and i have tried taking out the battery, full shut down, removin and replacing the vidoes)

HELP

Quote:
Originally Posted by mazine16 View Post
I have a storm 1, runnin 5.0.0.328, and had 6 files that i put on originally that are MP4 files, and they used to work all the time.

As of today, when i play the file, the sound works, but the screen is completely BLACK as if it turned off.

All other video files work. Why is that? is there a fix??
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